At UAEVapeheets.com, we strive to ensure that our customers are satisfied with their purchases. However, due to the nature of our products, we have a strict (No Refund and No Return Policy). This policy outlines the conditions under which we will replace a damaged product.

 

No Refund Policy

 

All sales are final. We do not offer refunds for any products purchased from UAEVapeSheets.com, regardless of the reason. This includes, but is not limited to, changes of mind, incorrect product selection, or dissatisfaction with the product.

 

No Return Policy

 

We do not accept returns for any products sold on UAEVapeSheets.com. Once a product has been purchased and delivered, it cannot be returned for any reason.

 

Product Replacement for Damaged Items

 

We understand that sometimes products may arrive damaged. In such cases, we offer a product replacement under the following conditions:

 

Eligibility: The product must be damaged upon arrival. Damage caused by the customer after delivery is not eligible for replacement.

Notification: You must notify us of the damaged product within 12 hours of receiving your order. Please contact us at [Insert Email Address] or [Insert Phone Number] with the following information:

 Order number

 Description of the damage

Photographic evidence of the damaged product

Inspection: We may require you to return the damaged product for inspection before issuing a replacement. In such cases, we will provide you with a return shipping label.

Replacement: Once the damage is verified, we will ship a replacement product to you at no additional cost. The replacement product will be the same as the original product purchased. If the same product is unavailable, we will offer a suitable alternative.

 

Exceptions

 

Non-Damaged Products: Products that are not damaged are not eligible for replacement.

Used Products: Products that have been used or opened are not eligible for replacement.

Final Sale Items: Any items marked as "Final Sale" are not eligible for replacement, even if damaged.

 Shipping Costs

 

Damaged Products: If a product is damaged upon arrival, we will cover the shipping costs for the replacement product.

Non-Damaged Products: If a product is not damaged, the customer is responsible for all shipping costs associated with the order.

Contact Us

 

If you have any questions or concerns about this Refund and Return Policy, please contact us at:

 

UAEVapeSheets.com 

Email: [Insert Email Address]  

Phone: [Insert Phone Number]  

Address: [Insert Shop Address, UAE]

 

Governing Law

 

This Refund and Return Policy is governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of the UAE.

 

By making a purchase on UAEVapeSheets.com, you acknowledge that you have read, understood, and agreed to this Refund and Return Policy. Thank you for choosing UAEVapeSheets.com.